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Privacy Policy

DAIZ PADEL, trade name of DAIZ SPORTS B.V., located at Stationsweg 46, 6861EJ Oosterbeek, is responsible for the processing of personal data as described in this privacy statement.

The Data Protection Officer of daizpadel.com can be reached via info@daizpadel.com.

Personal data we process

DAIZ PADEL processes your personal data because you use our services and/or because you provide this data to us yourself.
Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Other personal data you actively provide, for example by creating a profile on this website, in correspondence or by phone
  • Location data
  • Information about your activities on our website
  • Information about your browsing behavior across different websites (for example because this company is part of an advertising network)
  • Internet browser and device type
  • Payment and invoice details

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data from visitors under the age of 16, unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore encourage parents to be involved in their children’s online activities to prevent data from being collected without parental consent. If you believe that we have collected personal data about a minor without consent, please contact us at info@daizpadel.com and we will delete this information.

For what purpose and on what basis we process personal data
DAIZ PADEL processes your personal data for the following purposes:

  • Processing your payment
  • Sending our newsletter and/or promotional material
  • Being able to call or email you if necessary to perform our services
  • Informing you about changes to our services and products
  • Allowing you to create an account
  • Delivering goods and services to you
  • DAIZ PADEL analyzes your behavior on the website in order to improve the website and tailor our product and service offerings to your preferences.
  • DAIZ PADEL tracks your browsing behavior across different websites to align our products and services with your needs.
  • DAIZ PADEL also processes personal data if we are legally required to do so, such as data required for tax returns.

Automated decision-making
DAIZ PADEL does not make decisions based solely on automated processing that could have significant consequences for individuals.

How long we store personal data
DAIZ PADEL does not retain your personal data longer than legally permitted to achieve the purposes for which it was collected.

Sharing personal data with third parties
DAIZ PADEL does not sell your data to third parties and only provides it when necessary to perform our agreement with you or to comply with a legal obligation. We conclude data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality. DAIZ PADEL remains responsible for these processing activities.

Cookies or similar technologies we use
DAIZ PADEL uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. DAIZ PADEL uses cookies with a purely technical function. These cookies ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure the website functions correctly and can be optimized.

In addition, we place cookies that track your browsing behavior so we can offer personalized content and advertisements. During your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can disable cookies by adjusting your internet browser settings so that it no longer stores cookies. You can also delete all information previously stored via your browser settings. For more information, see:

https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Mollie
For processing (part of) the payments in our webshop, we use the payment platform Mollie. Mollie processes your name, address and place of residence details, as well as your payment details, such as your bank account or credit card number.

Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use data to improve its services and may, in this context, share anonymized data with third parties.

In the event of a request for a deferred payment (credit facility), Mollie may share personal data and information about your financial situation with credit assessment agencies. All safeguards mentioned above regarding the protection of your personal data also apply to parts of Mollie’s services for which third parties are engaged.

Mollie does not retain your personal data longer than legally permitted.
You can view Mollie’s privacy statement here.

Lyra WMS

When you place an order with us, it is our responsibility to ensure that your package is delivered to you. We use the services of Lyra WMS to carry out deliveries. For this purpose, it is necessary to share your name, address and place of residence details with Lyra WMS. Lyra WMS uses this data solely for the purpose of fulfilling the agreement. If Lyra WMS engages subcontractors, your data may also be shared with these parties.

You can view the privacy statement of Lyra WMS here.

Google Analytics

We use Google Analytics to measure how you find our websites and how you enter and use them.

You can view Google’s privacy statement here.

Marketing cookies

We use marketing cookies for our marketing activities, so we can offer you relevant promotions or show you (new) services or products that may interest you.

Google Analytics Remarketing

This allows us to measure how you use our websites and subsequently offer you interesting and relevant promotions, for example products or services you have previously viewed.

You can view Google’s privacy statement here.

Social media buttons

Our website includes buttons that allow pages to be promoted or shared on social networks such as Facebook, Instagram and YouTube. These buttons are implemented using code provided by Facebook, Instagram and YouTube themselves and only become active when you click on them.

On Facebook, Instagram and YouTube, we may show you products or services you have previously viewed. Please read the privacy policies of Facebook, Instagram and YouTube (which may change regularly) to learn how they handle your personal data processed via this code.

E-Boekhouden
For maintaining our administration and accounting, we use the services of e-Boekhouden.nl. For this purpose, we share your name, address and place of residence details, as well as information about your order. This data is used exclusively for processing and administering sales invoices. Your personal data is transmitted and stored securely. E-Boekhouden.nl is obliged to maintain confidentiality and handles your data with care. Your data is not used for purposes other than those described above.

You can view the privacy statement of e-Boekhouden here.

Accessing, modifying or deleting your data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent you have given for the processing of your personal data or to object to the processing of your personal data by DAIZ PADEL. You also have the right to data portability. This means you can submit a request to receive the personal data we hold about you in a computer file or to have it transferred to another organization specified by you. You can send a request for access, correction, deletion, data transfer, withdrawal of consent or objection to the processing of your personal data to info@daizpadel.com. To ensure that the request is made by you, we ask that you include a copy of your identification with your request. Please black out your photo, MRZ (machine readable zone), passport number and citizen service number (BSN) in this copy to protect your privacy. We will respond as soon as possible, but no later than four weeks after receiving your request. DAIZ PADEL also informs you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
DAIZ PADEL takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you believe that your data is not properly secured or if there are indications of misuse, please contact our customer service or email info@daizpadel.com.